Privacy Policy
Community Engage is committed to your privacy and security of information. This Privacy Policy describes how Community Engage collects information from all end users of Community Engage’s Internet and web hosting services (the “Services”) – those who access some of our Services but do not have accounts (“Visitors”) as well as those who may pay a service fee to subscribe to the Service (“Customers”) – what we do with the information we collect, and the choices Visitors and Customers have concerning the collection and use of such information. Community Engage requests that you read this Privacy Policy carefully.
Personal Information Community Engage Collects and How It Is Used
Introduction
Community Engage collects information in different ways from Visitors and Customers who access the various parts of our Services and the network of Web sites accessible through our Service. We use this information primarily to provide a customized experience as you use our Services and, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Registration
Customers are asked to provide certain personal information when they sign up for our Services including name, address, telephone number, email address, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Customers during the registration process is used to manage each Member’s account (such as for security and billing purposes). This information is used internally and potentially by our affiliated partners but is not shared with third parties, unless specifically stated otherwise or in special circumstances. Community Engage may also generate non-identifying and aggregate profiles from personal information Customers provide during registration (such as the total number, but not the names, of Customers). As explained in more detail below, we may use this aggregated and non-identifying information to further enhance our services.
Community Engage Partners and Sponsors
Some Community Engage products and services are offered to Visitors and Customers in conjunction with a non-affiliated partner or sponsor. To provide Visitors and Customers some of these products and services, the partner may need to collect and maintain personal information. Community Engage may be required to share identifying, non-identifying and aggregate information (except as described above), with such partners in order to administer the co-branded products or services offered.
Responses to Email Inquiries
When Visitors or Customers send email inquiries to Community Engage, the return email address is used to answer the email inquiry we receive. Community Engage does not use the return email address for any other purpose and does not share the return email address with any third party.
Special Cases
It is Community Engage’s policy not to use or share the personal information about Visitors or Customers. However, Community Engage may disclose personal information about Visitors or Customers, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service or other user policies; to operate the Services properly; or to protect Community Engage and our Customers.
“Cookies” and how Community Engage uses them
A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. Community Engage may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our networks. If you are a Member, we will use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit non- Community Engage Web sites where you are prompted to log in or that are customizable, you may be required to accept cookies. Non-affiliated partner or sponsors may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
Community Engage recommends that children ask a parent for permission before sending personal information to Community Engage, or to anyone else online.
Public Forums
Please remember that any information you may disclose in public areas of our Web sites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
Community Engage’s Commitment to Data Security
Services and Web sites we sponsor or host have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
Where to Direct Questions About Community Engage’s Privacy Policy, if you have any questions about this Privacy Policy or the practices described herein, you may contact:
Customer Service
Community Engage
16 Beechwood Ave., Suite 202
Ottawa, ON , Canada
K1L 8L9
Tel: 613-294-8703
Fax: 613-482-5133
Customer Service Inquiries please email support@communityengage.com
Revisions to This Policy
Community Engage reserves the right to revise, amend, or modify this policy, our Terms of Service and our other policies and agreements at any time and in any manner.


